FAQ

1. File name (example): 01_Artist – Title
2. High-quality 24-bit WAV or Aiff files
3. The pre master sample rates should be the ones you are working with during your recording and mixing sessions (44.1 to 96 kHz).
4. Export your mix with any important sound processors you have placed on the mix bus but turn off any limiters or clippers.
5. If you are using compression on the mix bus, make sure you want to send a pre master with your compression.
   You can also send two versions of the pre-master so that we can choose the best option:
   – version with your compressor on the mix bus
   – version without your compressor on the mix bus
   If you have your own version with a limiter on the mix bus, you can also send it as a reference version.
6. Headroom / Maximum peak level: -1 dBFS (-5 dBFS recommended)
7. When exporting/ bouncing, make sure normalization, dithering and noise-shaping is turned off.
8. Do not make “fades”, it’s best to describe when we should make fades.
9. Listen to the mix very carefully before finishing the mix session to make sure there are no issues (clicks, glitches, bad edits, gaps, etc.).
   Ensure that you are happy with the final result.
   Don’t rely too much on the mastering engineer to ‘fix’ big problems in your mix.
10. If you need special transitions or different sequences, please send us the reference file.
11. DDP – Please send a label copy with ISRC and EAN/UPC codes.

It is best to upload the files to any server (e.g. wetransfer.com) and send the download link to our e-mail.

You get 3 revisions as standard.

The delivery time is usually 2-6 business days from receipt of the order.

(If you order mastering of more than 3 tracks, the delivery time of the finished files is determined individually.)

You will receive a 44.1 kHz/24-bit mastering file.

If you need other formats, please let us know when ordering.

Please send up to a maximum of 14 grouped stems.

Of course, you decide how you group them, but a division into keys, synths, drums, bass, vocals, effects, etc. works well.

If you need additional mastering versions, e.g. instrumental version, radio version, etc. – please adding + Alternate Stereo Mastering Versions to your order.

This service is paid extra.

The service will be performed only if the ordering party provides an alternative version together with the main version.

In this case, you need to provide additional tracks or stems.

For the price of this service, you can choose from 1 to 4 additional versions.

All additional mastering are processed in the same way as the main mastering.

Please add to order + Stereo Mastered Stems to get all mastered stems back (processed through the same chain as stereo mastering).

This service is paid extra.

We can make vinyl ready files for cutting elsewhere.

We do not provide vinyl cutting services.

We offer 3 revisions in a standard order – for 99% of orders this is enough for the customer to be satisfied with the results!

Mixing, in theory, is a process where we combine all the recorded tracks of a song into one stereo file.

The reality is more complex and during the mix we work with frequencies, dynamics, volume levels, space, panning or adding effects (e.g. delay, reverb) – but remember that often less is more.

All these treatments have one goal – to make your music sound better!

1. Export all tracks separately, export the tracks from the beginning of the session, export the tracks in 24-bit/44.1kHz WAV format (or the sample rate you recorded at), then make sure that normalization and dithering are turned off during export, and make sure you have turned off all plug-ins from the mix bus (especially make sure to exclude all limiters and clippers from the master mix).
2. Please remove all EQ and any compression before exporting individual tracks, unless it is for production purposes only.
   If you find something sounds weird after removing the effects/compression, or doesn’t sound the way you intended, you can leave it.
   If possible, try to keep effects such as reverb and delay separate – e.g. if you have a vocal with a delay effect, you export the vocal and the delay effect separately – thanks to this separation we have a vocal control and a separate delay effect control.

3. If you are not sure whether to leave effects, you can send us two folders, which will be divided into “basic tracks” and “additional tracks”.
   How to prepare it?
   *In the “basic tracks” folder you will put all the tracks that you think make up the song as a whole and you would like the song to sound like that when it comes to productions.
   You can include raw/dry tracks with your effects separated, or effects tracks without their separation (if you think it works), tracks may include your automation etc, but remember to avoid exporting tracks with compression if it is not for production purposes.
   *In the “additional tracks” folder, you will only put those tracks that you are not sure about and would like us to have a different version of these tracks to choose from (e.g. you have a bass with some effect and you are not sure about this track – it is in the “additional tracks” folder that you put raw/dry version of this bass).
   We recommend that vocals always be divided into two folders so that we have access to raw/dry vocals as well as vocals with your effects.
   It will be best if you export the raw/dry vocals separately and the effects (effects sends) of these vocals separately, of course keeping the proportions and settings you used during production so as not to lose your artistic vision.

4. If you want us to mix alternative/other versions of your song (e.g. extended version, instrumental version) select “Alternate Mixes Versions” during the order (this is additionally payable).
   How to prepare the tracks when the song is to have different versions (e.g. original/radio version and extended versions?
   In this case, we recommend (if it is foreseeable) to plan the project logistically at the initial stage of composition/production, because we want you to send us a separate folder with only those tracks that relate to the alternative/other version and which we can easily join the main mix tracks.
   We want to avoid a situation where we have to move the tracks and create extended versions – that’s a job for the producer.

5. We ask that each individual path has a name appropriate to its content.
   For example: vocal_lead main, vocal_double , vocal_delay1, bass, guitar_solo, etc.
   Please avoid names like: xxx, no name, audio 03, audio 07

6. IMPORTANT – Track Time Alignment – Read this if your song has more than one vocal track!
   In case the song has more than one vocal track, please make sure that all tracks/doubles/voices are aligned in time (so-called Timing in music).
   We do not time-align vocals/doubles/instruments during a mix session.
   If you place an order and provide us with unaligned vocal tracks (or any other instrumental tracks), you run the risk that we will not start the mixing process and we will have to wait for the aligned tracks from you, which in turn will delay the delivery of the finished mix to you.
   *If you need us to time-align vocal/instrument tracks please send us a separate email saying you want to place an order for track alignment.
   The valuation of such an order is always individual and depends on the number and length of tracks.

It is best to upload the files to any server (e.g. wetransfer.com) and send the download link to our e-mail.

You get 3 revisions as standard.

The delivery time is usually 5-12 business days from receipt of the order.

(If we mix more than one track, the delivery time of the finished mixes is determined individually)

You will receive a 44.1 kHz/24-bit pre master file (or in the sampling rate you provided with the recordings)

If you need additional mix versions, e.g. instrumental version, radio version, etc. – please adding + Alternate Mixes Versions to your order.

This service is paid extra.

The service will be performed only if the ordering party provides an alternative version together with the main version.

In this case, you need to provide additional tracks or stems.

For the price of this service, you can choose from 1 to 4 additional versions.

All additional mixes are processed in the same way as the main mix.

Please add to order + Mixed Stems to get all mixed stems back (processed through the same chain as main mix).

This service is paid extra.

We offer 3 revisions in a standard order – for 99% of orders this is enough for the customer to be satisfied with the results!